📦 Shipping & Returns

Welcome to Vensory Beauty. We're committed to delivering a smooth, transparent, and reliable experience from checkout to delivery.

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Order Processing

All orders are processed within 1–3 business days. Once your order is packed and ready to ship, you'll receive a confirmation email with your tracking link.

During sales or high-volume periods, processing times may extend slightly—though we work hard to keep things fast.

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Shipping Times

After processing, orders typically arrive within:

🇺🇸 United States

7–10 business days

Estimated Delivery Window
Most customers receive their package in 10–14 days from the date of purchase.

Note: Business days do not include weekends or holidays.

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Free Shipping

We offer Free Shipping on qualifying bundles:

  • GLOW™ (Most Popular) — Free Shipping
  • RADIANT™ (Best Value) — Free Shipping
  • STARTER™ — Shipping calculated at checkout

Your shipping rate will automatically update based on your selection in the cart.

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Tracking Your Order

As soon as your order ships, you'll receive a tracking email. Tracking updates may take 24–48 hours to appear as the package moves through the carrier network.

If your tracking link hasn't updated after 3 business days, contact us and we'll check it for you.

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Lost, Delayed, or Missing Packages

If your package seems delayed or hasn't updated:

  1. Check your tracking link
  2. Confirm that your shipping address was entered correctly
  3. Allow 48 hours after the expected delivery date for final carrier updates

Still not received? Email us at support@vensorybeauty.com and our team will help resolve it.

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Returns & Refunds

We proudly offer our 30-Day Results Guarantee, giving you complete confidence to try the Vensory Micro-Infusion System™.

Eligibility

You're eligible for a full refund if:

  • You've completed at least 4 sessions
  • You didn't see smoother or more refined skin
  • You're within 30 days of delivery

No returns required. No complicated steps. Just email our team and we'll take care of you.

👉 Read full policy: 30-Day Results Guarantee
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Damaged or Incorrect Items

If something arrives damaged or wrong, contact us within 48 hours of delivery with photos and your order number. We'll replace it immediately—no hassle.

💬 Need Help?

Our support team is here to help with anything—shipping questions, order updates, or product use.

📧 support@vensorybeauty.com

We typically respond within 24 hours.