📦 Shipping & Returns
Welcome to Vensory Beauty. We're committed to delivering a smooth, transparent, and reliable experience from checkout to delivery.
Order Processing
All orders are processed within 1–3 business days. Once your order is packed and ready to ship, you'll receive a confirmation email with your tracking link.
During sales or high-volume periods, processing times may extend slightly—though we work hard to keep things fast.
Shipping Times
After processing, orders typically arrive within:
🇺🇸 United States
7–10 business days
Estimated Delivery Window
Most customers receive their package in 10–14 days from the date of purchase.
Note: Business days do not include weekends or holidays.
Free Shipping
We offer Free Shipping on qualifying bundles:
- GLOW™ (Most Popular) — Free Shipping
- RADIANT™ (Best Value) — Free Shipping
- STARTER™ — Shipping calculated at checkout
Your shipping rate will automatically update based on your selection in the cart.
Tracking Your Order
As soon as your order ships, you'll receive a tracking email. Tracking updates may take 24–48 hours to appear as the package moves through the carrier network.
If your tracking link hasn't updated after 3 business days, contact us and we'll check it for you.
Lost, Delayed, or Missing Packages
If your package seems delayed or hasn't updated:
- Check your tracking link
- Confirm that your shipping address was entered correctly
- Allow 48 hours after the expected delivery date for final carrier updates
Still not received? Email us at support@vensorybeauty.com and our team will help resolve it.
Returns & Refunds
We proudly offer our 30-Day Results Guarantee, giving you complete confidence to try the Vensory Micro-Infusion System™.
Eligibility
You're eligible for a full refund if:
- You've completed at least 4 sessions
- You didn't see smoother or more refined skin
- You're within 30 days of delivery
No returns required. No complicated steps. Just email our team and we'll take care of you.
👉 Read full policy: 30-Day Results GuaranteeDamaged or Incorrect Items
If something arrives damaged or wrong, contact us within 48 hours of delivery with photos and your order number. We'll replace it immediately—no hassle.
💬 Need Help?
Our support team is here to help with anything—shipping questions, order updates, or product use.
📧 support@vensorybeauty.comWe typically respond within 24 hours.